Encalm Hospitality has strengthened its airport hospitality portfolio with the opening of a new International Lounge at Rajiv Gandhi International Airport in Hyderabad. The latest addition has been developed to offer international passengers a premium pre-flight experience by integrating comfort, wellness, dining, and personalised services within a contemporary setting.
Created to meet the expectations of today's global travellers, the lounge has been designed as a space where guests can relax, recharge, or work before departure. The company said the facility focuses on transforming airport waiting time into a more comfortable and engaging experience through thoughtfully planned amenities and hospitality services.
Wellness forms a key part of the lounge experience, with facilities including modern sleeping pods for passengers looking to rest before long-haul journeys and spa services designed to promote relaxation. Guests seeking a more private setting can also access an exclusive dining room, while a premium bar offers a curated selection of beverages.
Food has been positioned as one of the defining features of the new lounge. Live cooking stations allow chefs to prepare dishes on demand, presenting a menu that combines Indian specialities with international cuisine. The culinary programme has been developed to cater to varied traveller preferences while delivering a fresh and interactive dining experience.
Commenting on the launch, Vikas Sharma, Group Chief Executive Officer of Encalm, said the company continues to invest in future-ready hospitality solutions as traveller expectations evolve. He noted that the Hyderabad lounge combines contemporary design, seamless service, and operational excellence to deliver a differentiated airport experience, adding that Encalm aims to continue raising industry standards through innovation and guest-centric offerings.
Pooja Bhondekar, Business Head – Airport Hospitality at Encalm, said the new lounge reflects the company's commitment to creating memorable experiences across every customer touchpoint. She added that every aspect of the facility—from wellness and relaxation to dining and beverage offerings—has been thoughtfully curated to deliver intuitive service, comfort, and hospitality. According to her, the live culinary stations and specially curated menus have been designed to provide guests with an elevated dining experience while accommodating diverse tastes.
The launch further expands Encalm Hospitality's presence across Indian airports as the company continues to invest in premium airport experiences tailored to the changing needs of international travellers.